SHOW
What exactly can I expect from EONARIUM presents: Enlightenment?
EONARIUM presents: Enlightenment is an immersive light show in the beautiful Kulturkirche Altona in Hamburg. The 30-minute show envelops visitors from the very first seconds with enchanting music and magical animations on all walls and ceilings. The audience is taken on an audiovisual metamorphosis of spring, summer, fall and winter. The performance is a tribute to the cycle of life and culminates in a thrilling and surprising finale.
Where does the show take place?
The show takes place at the Kulturkirche Altona, bei der Johanniskirche 22, 22767 Hamburg, Germany.
Is the show indoors or outdoors?
The show takes place indoors - in a church.
How long does the show last?
The show lasts 30 minutes.
Is the show accessible for people with a hearing impairment?
The show is visually designed so that people with hearing impairments can also enjoy it.
Is the show also suitable for light-sensitive people?
No, unfortunately the show is not suitable for people with photophobia.
Can I take photos or videos during the show?
You are welcome to take photos/videos and share them on social media. If you like, you can link the profile of the organizing artist collective: @projektilart. However, be careful when taking photos and deactivate the flash so as not to disturb other visitors. Professional photographic equipment and/or tripods are not permitted.
Are there chairs? Can I sit during the show?
It has plenty of seating, such as pews and cushions. There is a free choice of seats. Choose your favorite seat when you arrive and enjoy the show.
Are toilets available on site?
Yes, there are toilets on site.
ACCESS TO THE EVENT
How much earlier should I be there?
We recommend arriving 10-15 minutes before the start time of the show stated on your booked ticket. As there is usually another performance running before this, you will unfortunately not be able to enter the performance space any earlier.
What happens if I am late?
If you arrive a little late, you will unfortunately miss a few minutes of the show, but you can of course still enter and enjoy the rest of the show.
Can I bring animals with me?
Unfortunately, animals cannot be brought into the venue.
Is there a minimum age?
No, because the event is suitable for people of all ages. For people with small children: The first two slots of the day are more family-friendly.
Is the venue accessible for people in wheelchairs?
Yes, there is wheelchair access to the venue. However, there is unfortunately no wheelchair-accessible toilet on site.
Do people who need an accompanying person due to their disability get a discount for that person?
For each paying visitor with a "severely disabled person's pass B", a free companion card can be obtained directly on site. Please register directly at the ticket office. For larger groups: Please contact the organizer in advance.
Are there parking spaces on site?
No, there are no parking spaces available on site. We strongly recommend arriving by public transport.
Does the event also take place in bad weather?
Yes, because the event takes place indoors and the venue is completely covered.
What items are prohibited at the event?
Cameras with flash, alcohol and open drinks, as well as anything that could disturb other visitors or distract them from enjoying the show.
TICKETS
Can I buy tickets on site?
You can buy tickets on site during the opening hours of the event and only for the next performance as long as it is not sold out.
Where can I buy tickets?
Can I also print out tickets and show them in printed form at the entrance?
The tickets can either be presented digitally in the app or as an e-mail attachment or printed out on paper.
Are tickets refundable? What are the exchange conditions?
Depending on availability, changes to the date and/or time can be made up to 48 hours before the start of the experience. In such a case, please contact us stating your ticket ID. Refunds are not possible under any circumstances. Further information can be found in our General Terms and Conditions (GTC).
Can I change my tickets to another date/time or category?
We may be able to help you rebook or exchange your tickets for a different date, time or ticket category if it is not already sold out. Please contact us for more information and don't forget to include your ticket order number.
Where can I get official tickets for this event?
Official tickets for "EONARIUM Presents: Enlightenment, an Immersive Light Show in Hamburg" can only be purchased at Fever. There are no tickets available on other websites or ticket platforms.
I can't find my ticket. What can I do?
You can find your ticket with the QR code in the Fever app in the "Tickets" section. If you don't have the app installed, you can download it from the
Apple Store or
Google Play. Make sure you log in with the same account you used to purchase the tickets. If you still can't find your ticket, please contact us.