About the Experience
What can I expect from Enlightenment?
The ENLIGHTENMENT light show transports you into the fascinating world of the four seasons. This homage to the cycle of life is accompanied by iconic pieces by Vivaldi, specially adapted for the occasion. ENLIGHTENMENT concludes with a spectacular light tableau.
Where does the experience take place?
The experience will take place at St George’s Gall, St George's Pl, Liverpool L1 1JJ
Will the experience take place indoors or outdoors?
This experience takes place indoors in an air-conditioned venue.
How long does the experience last?
The experience will last about 30 minutes. Please arrive at the venue 15 minutes before the start time.
Are food and drinks available for purchase on-site?
No food and/or drinks will be allowed on-site.
Is there parking on-site?
Unfortunately, we don’t offer on-site parking. There is, however, a variety of pay & display parking near the venue. For this experience, we suggest prioritizing public transportation or sustainable alternatives.
Will there be virtual reality experience at the event?
There is no virtual reality at this event.
Is there a dress code?
There is no dress code for this event. Casual attire is fine.
Will merchandise be available for sale?
No, unfortunately, there will be no merchandise for sale.
Tickets
Where can I buy tickets?
Can I buy tickets on-site?
Tickets will not be sold on-site; they can only be purchased on the Fever app or Fever website.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. Just click "Transfer Tickets" on the ticket in the Fever app. Please contact us for any doubts or questions. Make sure to mention your ticket order number.
Do I need to print my ticket?
Printing the ticket is not necessary; it will be validated via the Fever app upon your arrival at the location.
I can’t find my ticket. What can I do?
You can find your ticket in the Fever app, under the "Tickets" section. If you haven't installed the app, you can download it from the Apple Store or Google Play. Remember to log in using the same account you used to book your ticket. If you still can't find your ticket, please contact us.
Are refunds allowed? What is the exchange policy?
Exchanges to other dates and/or times are permitted up to 48 hours before the event start time you originally purchased, subject to availability at the time of exchange. Refunds are not permitted under any circumstances. For further information, refer to the T&Cs.
Can I make a group booking?
If you wish to book for a large group, contact
groups@feverup.com with your preferred date of attendance and the size of your group.
Do you offer press passes?
Event Access
What time do I need to arrive at the venue?
Please arrive at the venue 15 minutes before the start time on your ticket.
Can I bring animals? Are service dogs allowed?
Unfortunately, pets are not allowed at this event; however, service dogs are permitted if accompanied by the required documentation.
Is the event accessible?
Yes, the event takes place at an accessible location.
What items are not allowed at the event? Is smoking and/or vaping allowed?
Photography with flash, alcohol, food, and drinks, and anything that may disturb other guests. We reserve the right to refuse entry to visitors if we believe they have a prohibited item with them. Smoking or vaping is not allowed.
Are tickets for caregivers/nurses available?
Caregivers can access the experience for free. For this event, simply show a document certifying the need for an assistant upon arrival at the location, and your caregiver will have free access to the event. Please note that the guest requiring assistance must have a valid ticket.
Is the experience accessible for deaf/blind individuals?
Unfortunately, this experience is not recommended for deaf and blind individuals. We are doing our best to make all our experiences more inclusive; we recommend checking out other experiences in your city.
Will there be strobe lights?
No, this event does not use strobe light effects.
Will there be chairs? Can I sit during the event?
There will be chairs and bean bags available for each guest.
Will there be toilets available on-site?
Yes, there are toilets on-site; you can ask our on-site staff for directions.
Can I take photos or record the experience?
Feel free to take photos and share them; just make sure not to disturb other guests by keeping your flash off. Professional equipment and tripods are not allowed.
Is there a lost and found area at the event?
We recommend asking the on-site staff if they have found your belongings. If you cannot seek assistance on-site, please contact us.
Is there a cloakroom at the event?
Unfortunately, there isn’t a cloakroom service available at the location.
Is there an age requirement?
There are no age requirements; everyone is welcome! Strollers are allowed. Children under 5 years old will be admitted for free, but unfortunately, we cannot guarantee that there will be an exclusive seating place for them, so they will need to sit with their respective parents.
Are audio guides available?
Unfortunately, this experience does not include an audio guide.
