ABOUT THE EXPERIENCE
What is Genesis about?
Genesis is an immersive light show inside the majestic Casa Cardinale Ildefonso Schuster. From the outset, visitors are enveloped in a captivating ambiance, accompanied by soothing music and enchanting light projections. During the performance, attendees embark on a voyage of exploration, delving into the four elements that symbolize the initial three days of the world's creation: light, water, earth, and plants. The duration of the event is about 30 minutes.
Where is the event held?
The event takes place at Cardinal Ildefonso Schuster's Pio XII Hall at 5 Via Sant'Antonio in Milan.
Is the experience held indoors or outdoors?
The experience takes place indoors.
How long does the experience last?
The performance lasts about 30 minutes.
Is the venue air-conditioned/heated?
The venue is air-conditioned and heated.
Is the experience suitable for deaf and hard-of-hearing people?
It is a visual spectacle that allows deaf and hard-of-hearing individuals to enjoy the experience as well.
Are there strobe lights?
No strobe lights are included.
Is there an option to purchase food and drinks on-site?
There are no refreshment points within the experience.
Is it possible to take photos and videos during the experience?
Feel free to take photos and videos, and share them. We just ask that you make sure not to disturb other guests. Professional equipment and tripods are not allowed.
Are there chairs available on site? Will I be able to sit during the experience?
The experience typically involves the audience remaining seated. There are chairs available for each participant on-site.
ABOUT TICKETS
Where can I purchase tickets?
What is the refund and ticket change policy?
Tickets are generally nonrefundable. Terms and conditions are agreed upon prior to purchase. However, under special circumstances, you can contact us and our user support team will process your request. Be sure to include the ticket number.
Do I have to print the ticket?
No, simply show the ticket within the app or email.
Can I transfer my ticket to another person?
Yes, you can transfer your tickets to anyone for free. Just click 'Transfer Tickets' on your ticket in the Fever app. Contact us for further assistance. Be sure to include the ticket number.
What are the official ticket offices for this experience?
Official tickets for Genesis can only be purchased on Fever. Tickets are not available on any other website or ticketing platform.
ABOUT ACCESS
Is the experience wheelchair accessible?
Yes, the experience is wheelchair accessible.
Are guide dogs allowed?
Guide dogs are allowed.
Are there any age requirements?
There are no age requirements, but we do not recommend bringing children under the age of 3.
Is there parking available?
Unfortunately, there is no free parking available at the venue.
What happens in case of bad weather?
Since the event is indoors, any bad weather has no impact on the experience.
What is prohibited during the experience?
Flash photography, alcohol, and anything that might disturb other guests. We reserve the right to refuse entry to visitors if we believe they are in possession of a prohibited item.