THE EXPERIENCE
What can you expect from Genesis?
Genesis is an immersive experience that showcases the birth of life. It is an artistic tribute to the origins of the universe. Stunning animations, perfectly tailored to the architectural features of the Temple and accompanied by ambient music, allow you to fully immerse yourself in the artwork.
How much time should you plan for your visit to Genesis?
The visit lasts 30 minutes. We ask that you arrive at the time indicated on your ticket. We do not recommend arriving in advance, as there is no covered waiting area available on site.
Where does Genesis take place? Is it indoors or outdoors?
Genesis takes place indoors at the Temple de Saint-Gervais (Rue des Terreaux-du-Temple 12, 1201 Geneva, Switzerland).
Who is Genesis suitable for?
The event is suitable for everyone, but recommended for ages 5 and up.
Is the event venue wheelchair accessible?
There is a step to access the main hall and a foldable ramp we can put to use if necessary.
Is Genesis suitable for people sensitive to light?
No, the show is unfortunately not suitable for people suffering from photophobia.
Is Genesis suitable for hearing-impaired people?
The experience is visual, allowing deaf and hard-of-hearing visitors to fully enjoy it as well, albeit without the music.
Can you take photos or videos during Genesis?
Photos and videos are welcome and can be shared on social media. If you wish, you can tag the artist collective's profile: @projektilart.
However, please be mindful when taking photos and disable the flash so as not to disturb other visitors. Professional photographic equipment and/or tripods are not permitted.
Are there seats or other seating options on site?
The experience takes place in a seated position. Standard church benches as well as premium ticket beanbags are available.
Are there restrooms on site?
Unfortunately, there are no restrooms available on site.
EVENT ACCESS
When should you be on site?
At the time indicated on your ticket, which is the start time of your reserved time slot. If you are late, we will still be able to let you in during your time slot. Unfortunately, you will miss a few minutes of the show, but you will of course be able to enter and enjoy the rest of the performance.
How far in advance should I arrive?
We ask that you arrive at the time indicated on your ticket, and recommend not arriving early as there is no covered waiting area available on site.
Are pets allowed at the event?
Unfortunately, pets, with the exception of guide dogs, cannot be brought into the venue.
Which items are prohibited at Genesis?
Cameras with flash, alcohol, open drinks, and anything that could disturb other visitors or distract them during the show.
Does the event take place in bad weather?
Yes, because the event takes place indoors and the venue is fully covered. We still ask that you arrive at the time indicated on your ticket and not in advance, as there is no covered waiting area available on site.
HOW TO GET THERE BY PUBLIC TRANSPORTATION
How to get to the event by public transport using the tram?
At the Goulard stop with tram lines 14, 15, 17, or 18.
At the Coutance stop with tram lines 14, 17, or 18.
From these stops, add a 2-minute walk to the Temple.
How to get to the event by public transport using the bus?
At the Goulard stop with bus line 1.
At the Coutance stop with bus lines 3, 5, 10, 19, or 20.
From these stops, add a 2-minute walk to the Temple.
How to get to the event by public transport using the train?
All train lines stopping at Gare Cornavin (Geneva Central Station). From the station, add a 7-minute walk.
TICKETS
Where can I buy tickets?
Official tickets can only be purchased through Fever. You can buy tickets via the app available on the Google Play Store and Apple Store, or on the Fever website. No tickets are available on other websites or ticketing platforms.
Are tickets refundable? What are the exchange conditions?
Depending on availability, changes to the date and/or time can be made up to 48 hours before the start of the experience. In this case, contact us providing your ticket ID. Refunds are not possible under any circumstances. For more information, please consult our General Terms and Conditions (T&Cs).
Can I change the date/time or category of my tickets?
We may be able to help you reschedule or exchange your tickets for another date, time, or ticket category, provided they are not sold out and you contact us in time (at least 48 hours prior on business days). Contact us.
I cannot find my ticket. What can I do?
You can find your ticket with the QR code in the Fever app under the "Tickets" section. If you haven't installed the app, you can download it from the Apple Store or Google Play Store. Make sure you are logged in with the same account used to purchase the tickets. If you still cannot find your ticket, please contact us.